Frequently Asked Questions
What payment methods can I use to pay for my reservation? We accept payment via PayPal or a direct payment link. Write to us and we’ll gladly let you know your preferred option
How far in advance do I need to pay to secure my reservation? Payment must be made up to 3 days before your arrival to guarantee your reservation.
What is the cancellation policy? We offer a full refund if you cancel at least 3 days before your check-in date. No refunds are given for cancellations made within 3 days of arrival. If you have any questions, please feel free to ask.
What is the maximum number of guests allowed? The property can accommodate a maximum of 4 guests.
What are the check-in and check-out times? Check-in: 2:00 p.m. | Check-out: until 10:00 a.m. If you need a different time, please contact us to check availability.
My flight arrives very late (after midnight), can I check in at that time? Absolutely! Your arrival time is no problem: we have self-service access so you can check in with complete peace of mind, no matter the time. ✈️
Can I park on the property? Yes, we have free parking in front of the house, with space for vehicles up to mid-size SUVs. 🚗
What restaurants, attractions, and public transportation are nearby? We are in a very strategic location in Alajuela: very close to Plaza Real (restaurants and movie theaters) and supermarkets, and minutes from Juan Santamaría Airport. There are bus stops nearby and excellent Uber and taxi service.
Is there a restaurant on the property? We don’t have our own restaurant, but there are many options nearby, such as Plaza Real. The house also has a fully equipped kitchen. 🍽️
What are the Wi-Fi conditions? We offer free high-speed Wi-Fi throughout the property. 📶
Does the property have air conditioning? The property does not have air conditioning; however, we provide fans and good natural ventilation to keep the environment cool.
Are pets allowed? Due to property policy, we do not currently allow pets. Thank you for your understanding.kilometers from Juan Santamaría International Airport.
How many guests can stay?
The apartment comfortably accommodates up to four guests per night.
Who is Casa Cafetal Aeropuerto ideal for?
It is ideal for travelers arriving in or departing from Costa Rica.
